Keynsham Hockey Club is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information provided through our website.

1. Who We Are

Keynsham Hockey Club operates this website and is responsible for the personal information collected through it.

If you have any questions about this Privacy Policy or your personal information, please contact us using the details on our Contact page.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Telephone number
Membership enquiry details
Coaching or volunteering enquiries
Any information submitted through contact forms

3. How We Use Your Information

We use personal information to:

Respond to enquiries and messages
Provide information about club activities
Manage membership enquiries
Organise training, matches and events
Support volunteers, coaches and officials
Maintain and improve our website
Meet legal, safeguarding and administrative obligations

We will only use your information for legitimate club purposes.

4. Sharing Your Information

We do not sell or rent personal information to third parties.

Information may be shared where necessary with:

Club officers and authorised volunteers
National or regional hockey governing bodies where required
Service providers supporting the operation of the website
Legal or regulatory authorities where required by law

Any sharing will be limited to what is necessary.

5. Data Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no website or online service can guarantee complete security, and information submitted online is done at your own risk.

6. Cookies

Our website may use cookies to improve functionality and understand how visitors use the site. You can control or disable cookies through your browser settings.

7. How Long We Keep Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal, administrative or safeguarding requirements. When information is no longer needed, it will be securely deleted.

8. Your Rights

Under UK data protection law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of information where appropriate
Object to certain types of processing
Request restriction of processing in certain circumstances

Requests should be submitted using the contact details provided on our website.

9. Children's Information

Where Academy members are involved, personal information will be handled in accordance with applicable safeguarding and data protection requirements.

Parents or carers may contact the club regarding information held about a child.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect from the date shown above.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.